My website address is: www.cardiffcounselling.cymru
I am committed to maintaining the trust and confidence of our visitors to my website. Here you’ll find information on how I treat data that I collect from visitors to our website.
VISITORS TO OUR WEBSITE – ANALYTICS
When someone visits www.cardiffcounselling.cymru we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.
If we do want to collect personally identifiable information through our website, we will be explicit about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
ACCESS TO YOUR PERSONAL INFORMATION – CONTACT FORMS
You are entitled to access the personal information that we hold. Email your request to [email protected]
THE PERIOD OF DATA RETENTION
Following completion of your project, we retain your personal data for a 24 month period. The legal basis of our holding your personal data is for contract administration. If after the 24 month period there is no longer a contractual relationship your data will be removed.
Upon receiving a request from you to update, correct or amend your personal data held by Ruth Thomas, we will make the amendments within a period of 7 days from the date that the request was received.
We are committed to taking appropriate measures designed to keep your data secure. All computer equipment that contains client information is password or biometrically protected and is regularly scanned for viruses and malware. Our processes are designed to protect your data from loss, theft, misuse and accidental, unlawful or unauthorised access, disclosure, alteration, use and destruction.
Under the General Data Protection Regulations 2018 (GDPR), individuals have significantly strengthened rights to:
- Obtain details about how their data are processed by an organisation or business
- Obtain copies of personal data that an organisation holds on them
- Have incorrect or incomplete data corrected
- Have their data erased by an organisation where, for example, the organisation has no legitimate reason for retaining the data
- Obtain their data from an organisation and to have that data transmitted to another organisation (data portability)
- Object to the processing of their data by an organisation in certain circumstances
- Not to be subject to (with some exceptions) automated decision making, including profiling.
IN THE EVENT OF A DATA BREACH
Every precaution will be taken to avoid a breach of your data. However, if such a breach should occur, it will be documented, assessed as to its severity and appropriate action taken. The Information Commissioner’s Office (ICO) will be informed and you will be contacted to assist you in taking steps to mitigate the risks to yourself if the breach is deemed sufficiently severe to put you or your identity at risk.
CHANGES TO THIS PRIVACY NOTICE
We keep our privacy notice under review. This privacy notice was last updated October 2020.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.